CRM Blog » Solution

What’s Good Hosted Customer Support Solution For A Small Biz? Don’t Want Crm, Just Customer Support Tools .

admin — Thu, 20 Aug 2009 00:39:52 +0000

looking for things like automated responses, faq management, etc.

What’s Good Hosted Customer Support Solution For A Small Biz? Don’t Want Crm, Just Customer Support Tools .

admin — Wed, 19 Aug 2009 18:30:49 +0000

looking for things like automated responses, faq management, etc.

Does Anyone Know A Good Crm/database Solution Tailored For A Home/office Cleaning Company?

admin — Sun, 16 Aug 2009 18:37:21 +0000

I am looking for some CRM style software that can be used to help manage the operations of a relatively small cleaning firm.
I have come across several corporate and open source applications that have way too many features, which require a steep learning curve and lots of initial configuration. I am hoping that there has already been a CRM/Database already tailored to the general requirements of a home and office cleaning company.
Some of the basic features that would be useful are:
Keep a record of all correspondence with customers.
Keep track of Cleaner working patterns (i.e. Cleaner X can work on Tuesdays, Cleaner Y can only cover certain areas, etc).
Record if payments have been received for work carried out.
Manage customers and cleaning staff diary’s. i.e. ability to schedule in cleans and assign cleaners to carry out the work.
Ideally it would be able to be a hosted online system, rather than requiring a locally hosted server, but anything would be good.
If anyone has come across a system like this or can point me in the right direction, that would be great.
Thanks!!

I Want To Source A Cost Effective Crm Solution Which Could Be Used In Sme Organisation.?

admin — Sun, 09 Aug 2009 09:06:53 +0000

there are a lot of CRM packages out there.. MSCRM is one of them.. although earlier versions are nothing more than glorified databases.. also they are resource intensive even on the clients. They may argue that they can use the webclient, but because of the images and graphics they show, it can be a pain to access using dial-up or accesing remotely.. Although I have to admit version 3 is promising, but still a it expensive.. If you want to try out if CRM is for you, try out freeware like sugarcrm or the demo version of MSCRM 3.0 .. ifit is really for you, other options would be PIVOTAL, Applix, and MSCRM

What Is The Best Small Business, Hosted Crm Solution. Why? Needs To Integrate With Quickbooks.?

admin — Wed, 05 Aug 2009 12:27:06 +0000

looking for something that is simple to get started, easily integrates with quickbooks and outlook, provides lots of features such as tracking customer service incidents and email marketing campaigns, offers simple upload and download features via csv, is fairly customizable, and not expensive… less than $30 a month per user ideally. maybe 5 users max initially.

Cheap, Web-based Crm Solution?

admin — Sat, 01 Aug 2009 10:46:26 +0000

I’m looking for a cheap web-based CRM solution that I and about 3 or 4 others can use for managing sponsorship / advertising relationships for a small club that I run. Something like Salesforce would be great, but I imagine that it is more than we want to spend. Any ideas? Thanks…

How To Choose The Right Crm Solution ?

admin — Thu, 23 Jul 2009 03:09:02 +0000

I have researched and implemented dozens of CRM solutions and the number 1 thing I learned is to pick a solution that has the most flexibility. Most big name brands sell a system that is “Vanilla” out of the box and is extremely expensive and time consuming to customize.
The best solution I have found by far is Salesforce.com They can do everything the major players do at a fraction of the cost and time to implement.
A poor man’s alternative in the hosted CRM environment is insidesales.com. They have superior tools for fast contact with leads such as an auto dialer, e-mail system etc…but don’t have near the capabilities of salesforce.

What May Be The Cost Of A Crm Software Solution?

admin — Wed, 22 Jul 2009 12:17:08 +0000

It depends on your enterprise/business needs.
There are many packages of CRM software, f.e. 5 users-pack, 10 users-pack, 50 users-pack ets.

What Is The Average Cost Of A Crm Software Solution?

admin — Fri, 17 Jul 2009 07:42:42 +0000

difficult to answer this
CRM can be hundreds of thousands of dollars or they can be open source and free

Is There Any Crm Solution Available Specific To Insurance Industry? If So, Who Is The Market Leader?

admin — Thu, 16 Jul 2009 03:16:35 +0000

We have vertical CRM solutions. Which solution caters to the needs of Insurance Industry